Clear ownership. Consistent follow-through.
IMTG builds the operating layer across the systems you already run, so every lead, handoff and commitment has an owner, and silence triggers action.
Leads · Handoffs · Delivery · Reporting · Built across the tools you already run
Every lead gets an owner. Every silence gets an escalation.
Leads from head office, web and partners are allocated by rules you can audit, tracked to a next action, and escalated when they go quiet. You see which leads were worked, not just which were opened.
Who owns the lead?
An owner assigned by rules you can audit
A next action is overdue
An escalation to the responsible person at the agreed threshold
Head office needs a network-wide view
See recorded activity and exceptions, beyond open rates
Practical work on ownership and follow-through.
Placements came with rules, thresholds and deadlines, and a lot of completed work never reached an invoice. We built a system that tracked every commitment. Within 90 days they had recovered about three times what the entire system cost.
“By automating routine Quote follow-ups, our sales representatives can spend more time engaging with new enquiries and high-value opportunities, resulting in faster response times, improved customer satisfaction, and increased sales conversion rates.”
— National Sales Manager, national equipment supplier
We've been with them since the Australian team was seven people and no cars had been launched. Today they have 100+ dealers and five models, and every dealer lead is deduplicated, allocated and tracked on infrastructure we run.
Client names withheld unless permission given. Figures as reported by clients or from our records.
Clear ownership across operations and delivery.
Operations handoffs: make the receiving owner, next action and deadline visible. Delivery: track commitments across teams and surface exceptions when work goes quiet.
- Who owns what
- What gets tracked
- When silence becomes an escalation
- How leaders know the numbers are real
The operating layer your stack is missing.
Dashboards. Escalation rules. Registers. Workflow automation. Operating cadences. Lead allocation. Built into the tools you already run.
Registers
Visible owners, deadlines and next actions for every commitment.
Escalation rules
Silence triggers action before the month is missed.
Dashboards
Show where commitments are holding and where they’re drifting.
Workflow automation
Reminders, transfers and exception handling without chasing.
Operating cadences
Weekly rhythms that surface issues before they compound.
Lead allocation
Every lead gets an owner by a rule you can audit, not whoever grabbed it first.
Runs on IMTG EngineDiagnose. Prioritise. Install. Hold the gain.
Diagnose
Map where follow-up, handoffs, reporting and accountability are actually breaking.
Prioritise
Separate noise from the two or three fixes that unlock the most revenue.
Install
Build the registers, dashboards, workflows, escalation rules and cadences.
Hold the gain
Monitor for drift, tune the system, keep the truth visible.
Built for decisions that must stand up to scrutiny.
IMTG Engine is our deterministic matching and allocation capability for situations where decisions must be repeatable, explainable and auditable.
It takes a versioned rule profile and a client’s data to produce ranked, traceable recommendations—without hiding the reasoning inside a black box.
- Repeatable
- Explainable
- Auditable
Engine is a specialist capability alongside IMTG’s core work: improving revenue velocity through clearer ownership, follow-up and operating systems.
Start with your Revenue Velocity Score.
- Format
- 3-minute self-assessment
- Cost
- Free
- Output
- Immediate result and recommended next step
- Best for
- First signal check
- Format
- 60–90 min structured session
- Cost
- Paid engagement
- Output
- Severity scoring, prioritised action plan and a clear implementation recommendation
- Best for
- Organisations ready to act
CRM implementations, reporting systems, workflow automation and operational design since 2000. Across engagements the pattern has been consistent: execution problems are rarely effort problems. They’re visibility, ownership and accountability design problems. That’s the layer IMTG builds.
About IMTG