We build you a custom CRM, at 1/2 the cost of SalesForce, with 3x the capability

You Own Your Data, And You Don’t Pay Until It’s Complete & You’re Happy With It, Guaranteed!

Hundreds of organisations have had our custom buildouts, with an average
revenue increase of 12% in 6 months, while lowering their CRM bill an average of 53%

Here are three most common problems organisations face with their CRM Strategy and solution

Missing Out on Opportunities

Have you considered and quantified just how much money your sales and marketing efforts are leaving on the table? What would it be worth to you in actual dollars if your people quickly followed up with every lead and opportunity without fail, every time?

Not safeguarding margins

You know just what it takes to gain and more importantly retain market share, it is a lot of hard work, over a long of time. You don't have to trade off speed for profitability. The IMTG "SLF" Process guarantees that your margins are safe no matter how fast you move.

overpaying for CRM software

There is no reason why you should have to pay exorbitant fees for a CRM solution that works, and that is customised to your  exact business needs. And yet, most clients that switch to our solution see on average a 53% saving in their CRM costs right away!

The Proven IMTG CRM "SLF" Process

Phase 1:

Requirements gathering, analysis and design.

Phase 2:

System configuration, customisation, and integration.

Phase 3:

Data migration, testing, and training.

Phase 4:

Deployment, go-live, and support.

What our clients say about IMTG

David H.

IMTG has provided a range of critical IT support and strategic advice for my companies for over 15 years and has always proven completely dependable and offered great value for money.

The quality and reliability of his services has made us look great to our clients – and ultimately improved the performance and safety of end users.

Frank C.

Makis and his team always had the right technical and strategic answers and solutions to any problems that we encountered, I can always count and rely on IMTG for mission-critical deployment and implementations. They are always available and their ability to juggle multiple projects was unlike any I’ve seen before and made a dramatic difference in our commitment to deliver excellence. IMTG earns my highest recommendation.

Megan D. B.

Makis has great technical knowledge and his company has managed our digital assets for quite some time now. I would highly recommend his services.

How Can The Right CRM Strategy Help You?

Reduce CRM costs by 53%

We think a custom CRM should pay for itself, and fast. We routinely help organizations switch to our custom built CRM saving them hundreds of thousands, if not millions of dollars; unlike our competitors.

Increase revenue by 12%

Our clients have seen an average revenue increase of 12% in 6 months. It is amazing how costly inefficiency is, and how many opportunities are just lost, leads fall through the cracks and your team losing momentum.

Own your own data and workflows

Your CRM workflows represent your "secret sauce", the way you have found to be excellent at what you do. Own those from the start, whether you continue to work with us or not, your data and your workflows are forever yours.

Expertise you can trust

Sonya F.

They always provided prompt feedback, support and assistance when necessary and was a total pleasure to work with. I would recommend Makis and his team for their strong professional service plus generally friendly and approachable manner.

Con K.

His technical acumen, attention to detail, creativity, and foresight are in my opinion his greatest strengths. His technical ideas and ability to execute captured the attention of his direct managers and gained the confidence of our clients. The motivation and energy levels he brought to the table were infectious.


Here are some of the most commonly asked questions and their answers when it comes to CRM strategy, the IMTG CRM SLF Process, and ways to run a better, more profitable business, while delighting your own sales and marketing teams, and drive them to do their best work.

How do your clients get on average a 12% revenue lift?

For our clients increase in revenue happens almost without any additional effort.

The combination of better visibility of opportunities, making it easier for you people to follow up with leads and prospects and the ability to create and execute on opportunity plans is very powerful.

It naturally leads to higher sales velocity, better coordination between teams and an uplift in revenue.

Do you offer a guarantee and how does it work?

You Don’t Pay Until You Take Ownership, with a 100% Satisfaction Guarantee. 

We are so confident in our ability to delivery results that if you’re not happy with your new setup we will give you a 100% unconditional money back guarantee.

Who owns the solution and the data?

You own your own version (copy) of the solution, all the code, the configuration and data. This includes all workflows, and automations. 

Most of our clients also go as far as to have an internal name for their solution, so that their people can more easily refer to it - plus it helps with making adoption faster and more widespread in the organisation which is another great sign of success.

Is the solution enterprise-grade?

Yes, this is a reliable, proven, and enterprise-grade system. It easily handles millions of records of data and it's expected that it will keep information for decades.

It will become a true system of record system of engagement, and over time the insights you can gain from having all the relevant details of you organisation's interactions with other key people in one place is priceless.

Is the solution complex?

No, despite being and enterprise-grade solution, the solution is quite simple to use, and more importantly configure and maintain.

It is designed from the ground up to offer a simple, intuitive way of accessing information that is fast and straight forward. 

Users love using it, and organisations enjoy seeing the benefit of everyone aligned and working together, like never before, to achieve lofty goals for their team, department, and organisation as a whole. 

Is training included?

Yes, full training is included as part of the IMTG CRM SLF Process. 

Training comes in two flavours, tailored to users of the solution, and to administrators. Administrators don't need to be IT people, they just need to know how to work on a computer and be willing to learn a few basic principles that will allow them to configure and maintain the system over time. 

Of course our support team is always at hand to help.

Do you offer ongoing support and help?

Yes, the solution implementation includes ongoing support and assistance with changes.

Those can include adjustments to fields, workflows, automations and in general makes sure that you continue to get great use out of your system for years to come.

Despite changes in business processes, restructures or other changes that may need to take place in the real world, the system is designed to keep up and continue to serve you for many years to come.

What happens when we want to make a change in the system?

Part of the process is training and supporting your own team, so they not only take ownership of the solution once it's in place, but they know exactly where and how to make changes over time.

If you prefer on the other hand that things are just getting done without involving your team, that is also possible through our concierge and client success team.

You're always an email or call away from requesting a simple or complex change done to your solution for you to preview, approve and put into action.

How does customer support work? How do we access it?

Our Client Success team is always available to help when you need them. They are reachable by email, phone or a quick online form. 

Whether you're in the office, working from home, or on the road, you and your team can rely on experts to help with any issues you may experience.

Sometimes our client success team will proactively reach out also to let you know of anything they've tuned in your solution, or of new trainings and resources we release frequently that may be relevant and can help your people improve even more.

Do you offer a free trial?

Yes! We can organise a demo, free trial or piloting of the solution for your organisation, or even a specific team, or use case to start off with. 

That way you can have your team experience first hand the benefits and make the business case easier to put together.

We are also very careful about who we work with, as we want to ensure that you get maximum benefit from your time and investment.

So the best first step to take now is to book a CRM Strategy call, where you'll get to talk to an actual expert in our team. They can help you quickly decide whether this solution would be suitable for your needs and organise a trial, pilot, or other appropriate next steps with you.

Can I see a demo of the system?

Certainly! We would love to show off what the system does and how it transforms organisations.

The best thing to do now would be to book a free CRM Strategy call from this page. This is where you get to speak to an actual CRM Expert from our team. 

They can help you quickly decide if the solution makes sense for you and get you immediate access to a demo that shows what you are interested in exactly. 

What is the price of the system?

The price varies depending on the amount of help you need to implement the solution.

Some organisations start off with them doing most of the business process configuration and setup in the software (which is super easy, drag and drop! and we train you on how to get that done).  

Others prefer a more hands-off approach, or want results super fast.

For those organisations we take over and drive the implementation from start to finish.

Where you stand in that spectrum depends on your needs and requirements and our CRM Experts can help determine that with you quickly.

The solution itself starts at USD $18,700 per year plus implementation assistance as needed from our team.

Ah yes and we also guarantee our work!

So you don't pay until after the work is complete, and you're happy with it. If you're not, we refund every last penny.

We always give you a fixed price, risk-free statement of work (SOW) so you know via a quote, in writing before we get on to doing work to implement. Easy to budget, and easy to get done - just how it should be!

How long does it take to implement the solution end to end?

It is fast, very fast! We get the solution up and running for you within 5 business days. 

At that point, you can take it over and after training your team can get on with setting things up just the way they like it - with our guidance, support and templates that embody best practices already, so you know you're doing it right. 

Or, if you prefer we take over and do the implementing for you (for a fixed fee, risk free).  Implementation packages usually range from one to four weeks depending on how many processes you want to deploy and to what degree you want us to tailor the solution for you.

Either way we guarantee our work, so you don't pay until the work is complete, and you're happy with it. If you're not, we refund every last penny.

Why don't we need a dedicated "CRM Admin" role to get your solution working?

This is one of the most common questions we get (that's how it made it in the FAQ section!) and it has the most jaw dropping answer for our client (in a good way).

You don't need a dedicated CRM Admin role to run our solution because it's simple, and it works out of the box.

Not much point having to pay twice as much (or more!) than the solution itself to hire a person sitting at your office to "drive it". 

You can if you want to, but it's definitely not needed - and in fact we would recommend that if you have that kind of budget to work with, you're better off hiring somebody to augment your sales or marketing team, and have us train them along with everyone else, so you have a number of people who know how, and can confidently make changes to the business processes in the system. 

Definitely no need for advanced degrees, no need to have IT do this for you, or even bother them with any of that. 

All it takes is a little bit of training upfront (it's all drag and drop, and using the mouse so pretty easy) and then your team is good to go!

Ready to level up your CRM journey?
Book your Free CRM Strategy Call below